Over the past 18 months we have significantly invested in our IT Support Department. As a result this team has grown by over 200%, supplying IT Support to many businesses like yours throughout Scotland. Due to our excellent levels of customer service in the management of office printing equipment, and over 97% customer retention rate, our customers now trust us with their IT Services and Support.
Here are some of the benefits and why you should select Document Data Group for your business…
Hardware and Software
We can refresh your tired IT infrastructure from upgrading components to replacing entire kit and the operating system sitting on it. We can supply server, desktops, laptops and networking kit to support your business as it grows.
We have a range of support packages that can be tailored to suit your business needs and grow when you do.
Protecting the data you are responsible for is now a legal requirement. We can help with comprehensive Cyber Security Solutions. We aim to make it as difficult as possible for your data to be compromised.
We can reduce your monthly subscription costs for Microsoft Office, even cheaper than RRP. We also support Office 365 from migrations from other systems, license management as well as all the services Office 365 have to offer.
Take the stress out of managing your IT. Document Data Group can become your Virtual IT Manager.
We know that upgrading/replacing IT kit can be a huge outlay that can take a dent in your cash flow. Document Data Group have finance options that can turn that initial outlay into small monthly payments to make that IT upgrade not such a financial headache.
“DDG are now Georgetown Wealth Management's trusted IT Partner, should we have any issues we have access to their expert helpdesk. DDG have been instrumental over the past 2 years in supporting our firm with our office printing requirements, client record storage and now IT Support.”Read The Full Case study
“I’m delighted with the service level we receive from the team at DDG. It`s great to have a trusted, local partner that responds quickly and professionally when the need arises. We look forward to building on our relationship as our business grows and evolves in a post-Covid world”Read The Full Case study
Why set up your IT Support with us today:
• Utilise the same print ticketing process we operate within our Print Management Department
• Our IT Department are ready to support you, we’ve doubled the size of this team
• Helpdesk manned Monday – Friday 8.30am-5.30pm
• Transparent account handling
• Clear and concise billing
• No additional call out charges. If we support the hardware its covered by your IT Support contract
• We have expertise in the design and maintenance of all your IT Services. This gives you peace of mind and allows you to concentrate on your business
• Awarded Lanarkshire’s Best Business of the Year 2019