THE COMPANY
Vision Events Glasgow are an audio-visual equipment hire and event production company based in Glasgow with over 35 years of excellence in producing high end, seamless events for clients across the UK and worldwide.
THE ISSUE
Vision Events Glasgow IT infrastructure was maintained by a member of the team who was very knowledgeable in IT however, this wasn’t his main job within the company.
Operations Director David Pritchard recognised that as the company began to grow, they needed to find a trusted IT partner to take over this role. The member of staff was trying to juggle his time between his own role and overseeing the IT structure and it wasn’t sustainable long term.
THE SOLUTION
DDG were delighted to be appointed as the trusted IT Partner of Vision Events Glasgow. The journey began by upgrading some existing kit namely laptops and taking over their Office 365 Licensing. By moving the licensing to us rather than paying Microsoft direct there was a cost saving for the customer as this is included in our support package.
If any of the team at Vision Events Glasgow have IT concerns, they call our helpdesk and receive a fast turnaround leaving them to concentrate on their own day to day jobs and us as the IT expertise to take the problem on board and come up with a solution.
“respond quickly and professionally when the need arises”
Operations Director Dave Pritchard said:
“ I`m delighted with the service level we receive from the team at DDG. It`s great to have a trusted, local partner that responds quickly and professionally when the need arises. We look forward to building on our relationship as our business grows and evolves in a post-Covid world”.
