Hub South West Scotland


Hub South West Scotland Ltd is a public/private partnership that enables cost efficient design and construction of community infrastructure within Lanarkshire, Ayrshire, and Dumfries & Galloway.


The business was using a Ricoh device and colour printing costs were high. In addition, Hub South West was looking for a local company and an improvement on service levels.


Document Data Group installed a UTAX machine with Tiered Billing as standard. Each device has three meters for coloured copies and when a document is printed it will add the print to the relevant meter depending on the volume of colour used. This has reduced their colour copy spend.
In addition, through the consultation process, Gail attended our Solutions day where we demonstrated key features of the device. One that captured her interest was Multi Crop Scanning. Gail deals with expenses for the business, and this requires her to scan bundles of receipts one at a time. Crop scanning is a standard feature on the device that allows up to 16 receipts to be scanned at one time and the relevant files sent straight to a finance package, to email or a folder.
This will save a lot of time for Gail and allow her to perform other tasks.

Office Manager, Gail Dunn said:

“Hub South West Scotland Ltd always tries to support local businesses, this was the first thing that drew me to Document Data Group when I was reviewing the office printer contract. I am delighted I made this choice as the customer service and customer care can not be matched. The team are all so helpful.